TemplateMonster scales to new heights. This time, it’s all about your feedback on our work. We entered the top five of web design companies and got a rating of 9.5 at Trustpilot. That’s a popular online community with verified reviews. Our team is grateful to each of you who trusts us and helped us rank so high. It gave us a burst of energy to work harder until we rank first.
Great listeners who can work their ways around your issues.
I contacted them for a specific and complex task, I ended up solving many other issues instead for the same price because my initial project was just not possible to implement. A lot has been done with clear communication and skills, and I must say I'm very happy with the results. Thanks Vivien and team!
Service beyond my expectations!
I asked a friend who can help me with save money on my new website project. He showed me his website, logged in and see how easy it was to make changes without special software. Then he showed me the templatemonster.com website and I found the perfect template with the help of their live chat operator named JJ who was extremely nice and very helpful. I ordered installation and some small modifications and wow -- I love it 🙂
Great Customer Service
I have bought templates from template monster for a few years now, and they are always good.
For this current template, I had issues with the template, but the customer service reps were really helpful, specially Jason Bentley. He worked with me to get the issue resolved. He was very prompt in his replies.
Probably one of the best live support representatives i have ever had to work with. Charlotte is truly amazing. Charlotte went above and beyond to assist me with my issues getting my template to work. A++ service. In addition to the amazing customer service i received, the staff at template monster were very helpful and accommodating to my needs.
Great Help & Support By Celine
Purchased a WP theme from Templatemonster & the help & support from the operator is simply awesome. Best I ever get in life from any industry. Thanks a lot Celine & Templatemonster
Danny S Rautela
Help with Template Monster Template I purchased. Excellent Help from Carrey
I had a minor issue with a template i purchased from Template Monster. Carrey from Template Monster assisted me in such a great way that my problem was sorted out in a few minutes. She went through all the trouble to re-install the template for me from scratch and went out of her way to assist me. I will buy all my future templates at Template Monster because of their absolute great support team. Thank you so much
Contacted Ammy for support. Went above the call of duty with a query, checking out a php file for me and helping with styling. Absolutely fantastic support. Many thanks.
Special Thanks to Amina
I wish there are more stars, i will Gladly give. Amina listened patiently and tried Her best to satisfy all my queries and she was able to help me understand what i needed as well as taking her time to solve my problems. a zillion stars to her. thanks to templatemonster and more thanks to Amina.
The online chat support with Template Monster is excellent. I just chatted with Alice who gave me the answer I needed within a couple of moments. I have never designed a website before - but thanks to TemplateMonster support team - our website is almost ready to launch. It is something I am quite proud of. Thank you very much for all of the excellent support while I went through this process.
Very quickly resolved my issue
Sarah was very effective in pointing out what i was having issues with and how to fix it. It took me less than 10 minutes to receive a first response and a correct solution. Couldn't be happier!
As you can see, you are in safe hands when you contact the support team of TemplateMonster. Our goal is your absolute satisfaction with our products, e.g. WordPress themes, HTMl5 templates, and others. Give us a try, and you’ll get the best possible experience you could ever imagine.
A lot of our customers had their say, now it’s your turn. What do you think about TemplateMonster? Speak your mind in the comments below or directly at Trustpilot. Help us reach the peak and make you proud of us.
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