Product pages are often a potential customer’s first impression of your eCommerce business. It is important to capture the buyer as soon as possible. To do so, you must create a unique and exciting shopping experience for online buyers.
We’ve put together a list of best practices to focus on to optimize your product listing pages. These tips will help engage existing customers, turn browsers into buyers, and boost your conversions.
While most people in the e-commerce industry understand that SEO is important for content pages, some overlook the need for all things SEO on their product pages. Here are a few things to help ensure that your product pages are in great SEO shape:
We’ve all seen it before – people scrolling quickly through search results images on their smartphones. How do you get them to stop and click on your products? Well, you need large, detailed, high-quality, and eye-catching photos of your items. See the example of exceptional photo quality with close-up details from Nike:
Also, to piggyback on our previous tip, you must use great alt tags to help Google index your product photos. Using alt tags will ensure your photos can be viewed on the search results pages.
If you sell products with a variety of attributes, using interactive filters will help customers to quickly and easily find the specific products they want. For example, if you sell apparel, you should have filters that allow shoppers to pick the size, color, price, etc. for each type of clothing. See the below example from Under Armour:
When your pages load slowly, users are likely to simply click off and visit one of your competitor’s product pages. In fact, research shows that most web users expect a website to load within two seconds, and if it hasn’t loaded within three seconds, they will abandon the website. Moreover, when users have trouble reaching a site, more than three-quarters of them will never return to the website in the future.
Not only do consumers expect fast-loading sites, search engines do too. Page speed is also one of the top-ranking factors for search engines such as Google. If a product page loads slowly, your search engine rankings could suffer.
To ensure that your product pages and overall website load quickly, test your site speed and identify any issues that need to be resolved.
Out of everything on your product page – images, descriptions, price – the single most important element is your call-to-action. A call-to-action (CTA) is a text or image that compels the user to take action.
In your case, a CTA would be the button that shoppers click to add an item in their shopping cart. If your CTA isn’t clear to the shopper, they most likely won’t buy anything.
To increase conversions, try the following ideas to make your call-to-action stand out:
Look at Van’s product page to see how vibrant their CTA, Add to Cart Button, is:
The product page represents the end of the conversion funnel. Using slang, it’s where the rubber meets the road. If a customer is going to follow through with a purchase, this is where it will happen. But what do you do, from a design and development perspective, when you only have a limited amount of space in which to work?
Today’s product pages are starting to mimic landing pages in the sense that they don’t allow for a bunch of extra details and content. Space often comes at a premium and designers and developers need to understand what it looks like to maximize what room they have available.
As you look to engage visitors within the confines of limited space, it helps to follow some key principles. Let’s check out a few specific ones.
Successful product pages don’t mess around. It’s imperative that you get straight to the point and avoid including unnecessary elements. When developing a page, ask yourself what purpose each element serves. If you can’t find a conversion-related purpose for a given element, it doesn’t belong on the page.
There’s also no room for messing around. A visitor should be able to see the product and make a purchase without every scrolling below the fold. This can be challenging, but do your best to abide by this principle.
Often, limited space leads web developers to skimp on content. This isn’t the solution, though. While you don’t necessarily need to incorporate chunky paragraphs of text into a product page, be wary of scrapping product descriptions. They play a critically important role in driving on-page conversions.
Take this product page from Country Mouldings, which is selling butcher block countertops, as an example. In the case of countertops, it’s not something a homeowner purchases all the time. By providing detail on different hardwoods, Country Mouldings assists the customer and makes good use of the space available.
One way to account for product information while still making the page visually pleasing is to summarize the high points in an easy to read format.
This product page from Fitbit is the perfect example. Notice how the page breaks down the entire functionality of the Fitbit into six specific value points. The product obviously does more, but only hitting the high points allows for optimal focus. It cuts out the fluff and helps direct visitors towards the end goal of making a purchase.
Responsive web design is obviously pretty standard these days, but it’s important to remember that a large percentage of website traffic now comes from mobile devices, this means that using a responsive website template will help you reach much wider audience. Users are accustomed to scrolling down. It’s very rare that they consume content horizontally. So, if you are going to develop a rich product page with lots of information, focus on ways to extend the page vertically. The previous Fitbit product page is a good example of this.
Trust is everything. While a major eCommerce brand like Amazon or Walmart can get away with relying on brand equity and loyalty, smaller websites typically can’t. The only way to consistently drive conversions is to make trust a major priority.
There are obviously hundreds of unique ways you can instill trust via a product page, but classic social proof elements like customer reviews and question and answer sections tend to be the most helpful. The latter can be especially powerful, as they allow common customer questions to be addressed (by your customer support team or other customers) in a public format that’s accessible as a resource for customers down the road.
The goal of a product page is to tear down all of the potential barriers that are traditionally present in an online transaction. Images go a long way towards helping you do this. But it’s important that you focus on high-resolution images that add value to the product (and don’t just take up space).
“When you’re taking photos of your products, make sure you are giving as much detail as possible,” marketer Breena Fain suggests. “Provide your visitors with the context they need in order to buy. Leave no question unanswered. Sell it like you would in a store and think of ways you can mimic that interaction on a product page.”
It’s easy to view limited space as an unwanted disadvantage or challenge, but shift your way of thinking. In today’s internet landscape, users actually prefer simple and minimalist experiences. Instead of thinking about how much more you could do under different circumstances, look at this perceived “constraint” as an advantage. It’ll expose you to an entirely new world of opportunities.
For e-commerce sellers, the product page is where you win the sale. You may have a great product and a healthy marketing strategy, but it’s your product page that pushes shoppers off the fence to make them buyers.
Follow the above best practices to engage and entice your shoppers to complete their purchases.
The Secret to Maximizing Space On Your Product Pages
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