Here, at templatemonster.com, we are always glad to meet talented professionals who can share their experience and give honest feedback about the products and services we provide. Davide Masserini is one of them.
Recently, we have reached the manager at DMware for an interview about his story of realization of potential in profession and career. As a result, we attained more than just a case study of an experienced web developer who knows how to make every client leave satisfied. Davide has shared his story from a freelancer to an owner of his own business, provided recommendations to the fellow designers and even TM, and revealed examples of some of his latest works that are built with TemplateMonster's themes.
Enough said, let's get to the interview.
I was like "Oh... all right. Thank you" 🙂 So at the moment I still have an iPhone, however, I think my next phone will be an Android.
Personally, I think iPhones are great. Fast, stable, good looking, great pictures, and probably more secure. However, I think Android is going to be better in a world where Internet of Things is rapidly taking place probably because they are more compatible and open in regards to devices in cars, appliances and another type of devices in general.
There are also two other important reasons why I'll go for Android.
Other than this for a web developer not much else. If he is looking to work with images then the Adobe Suite (at least Photoshop and Illustrator) is definitely important.
DMWARE specializes in creating and managing websites for small to big businesses. Over the years I decided to divide the brand in two because of the vertical nature of the areas we focus on:
There are three people in the web design/marketing area and 2 people in the web hosting/management area. We also have some external trusted developers sometimes working with us on projects where a particular skill is needed.
Time passed, and I was 14. My mom and dad had a common business, however, they got separated and so I thought I could help them "communicate" or "promote" their shops online with a website. This was 1999, so probably nobody in Bergamo's county (it's my land) had a website. I thought it was going to be a very good idea, however, both my parents were "not seeing" what I was seeing. I decided to build for my father a website, and I made it. Once I showed it to a home he was kind of glad, but definitely, I could perceive he just wasn't getting it. Anyway, I was going to buy a domain name and a hosting space, however, due do the lack of anybody's interest in my creation, I kind of left it there off-line. That was the start of my passion. I then started ITIS, which is a computer science school in Bergamo.
Once that will be deployed and running, I will have to take care of the only one aspect I never faced seriously: SALES. I just don't like to push "selling" very much, but I realize it's important for the growth of a company.
I remember a time a few years ago at some point we noticed that a template was handling articles in a way that modules couldn't be inserted into them, so that was not a nice discovery as you can imagine as that is a core CMS feature. Template Monster was using Gantry on Joomla's templates up to some time ago, now I noticed you guys stopped using it and they created their template framework, which is fine as it doesn't bother the Joomla's flow.
Once the site structure is defined, and the template is chosen, we proceed to gather all contents such as texts, images, fonts, videos, pdf files, etc. We usually ask clients to use Wetransfer.com to send us all in one time. We make sure the client understands we will not start the website creation until we receive all the needed content. Of course, if there is something not yet ready we can insert it later, however, we make an effort into limiting the number of mailings.
Once we have the content, we start to build the website and for a 15 pages websites, it takes about two weeks to show the first draft. We show it to the customer, and we take note of his/her reactions, opinions, and preferences.
The second type of project is the excellent website with a certain degree of front-end and back-end customization. Depending on the function required, we sometimes create a custom plugin or component or we use an extension already made from another developer.
By the way, we are always very transparent about the ownership of the software, and we always explain the difference between and custom software and software developed by others (sometimes requiring a license). This can take a couple of months to create. However, it depends on what has to be done.
So, for example, the fact that a client can log in, see all his/her invoices, open a support ticket, add cool things to the web hosting package, order a three months SEO on a particular word, and grow his/her web presence with us is appreciated.
I enjoy the look and feel of your templates. The graphic designers are good at creating the right spaces around the webpage's elements. Also, I can have a direct link to the template demo, so the client doesn't have any topbar that distracts from the view of the template (I get it from the source code).
A couple of weeks ago I complained about one thin, and the Italian support guy called me on the phone and solved the issue with me, so it was awesome.
Another thing I don't necessarily appreciate is why they put model's photos on the live chat, it just seems fake ... aren't you guys supposed to be monsters 😛
I'd like to thank the all Template Monster's theme for their great work and for their awesome website.
Once again I appreciate the work you guys have been doing. I really hope we will be able to continue collaborating together for the next several years to come.
Manager at DMware
This was Davide Masserini with DMware case study. We hope that if will inspire you for new great achievements and give you a hint on how to make your own business a success. Have your own unique study that is worthy of a mention at MonsterPost? [email protected] is always ready to reach you for an interview 😉
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